TRANSIT took note of this letter from Dr. Mahendran Maniam of Seri Kembangan, describing a shocking experience with a coupon taxi which charged him RM7 for a 500m journey.
Shocking cab fare for 500m journey (The Star)
I would like to share my dissatisfaction with the coupon system taxi service at the commuter station in Serdang, Selangor.
Due to heavy rain, I boarded a taxi from the station to go to South City Plaza, a mere 500m away.
I was shocked when told at the taxi ticketing booth that I had to pay RM7 for a 500m journey. My train journey from Serdang to Tanjong Malim cost me only RM6!
When I asked the clerk why the coupon was so expensive, she said all prices were approved by the LPKP and the licence given to Koperasi Pengangkutan Putrajaya dan Cyberjaya Berhad allowed them to charge such a price.
I think it is daylight robbery to do so.
Most of the passengers are average income earners and such an exorbitant coupon for such a short journey is definitely beyond the means of the commuters.
Why do we need the coupon service? Why let the cooperative make money at the misery of poor KTM commuters?
The relevant authority and the commuter station should not have allowed such a service to operate.
It would have cost me less than RM3.50 if I had used a normal metered taxi.
I urge all customers at the station to avoid using the couponed taxi services and use other means of public transportation.
DR MAHENDRAN MANIAM,
This is not the first or last example of how coupon taxi companies are exploiting the weak enforcement of the CVLB and loopholes in the laws to allow them to charge these excessive amounts.
Moaz from TRANSIT recalls his anger over a trip from Putrajaya Sentral to the Ministry of Domestic Trade, Cooperatives and Consumerism which cost RM9 for a distance of 4km – but clearly Dr. Mahendran’s experience is even worse.
We even have one report of taxi drivers charging RM12 between the Sg. Nibong bus terminal and the Queensbay Mall!
TRANSIT urges the public to push their MPs and complain publicly about these profiteering companies that take advantage of the public’s wish to avoid hassles & negotiations with taxi drivers (which shouldn’t be happening anyways).
As always your comments are welcome.