TRANSIT notes that recently the management of Suria KLCC signed a 7-year concession agreement with Awana Sutera Sdn. Bhd. to manage the horrible congestion at the taxi stands outside the Suria KLCC shopping centre. The management service is called Taxi Services, and the website and contact information can be seen in the image below.
(TRANSIT: Check out the concessionaires set prices (which are a rip-off in their own way) here. RM28.10 for a budget taxi from KLCC to Arab Sq. in Bukit Bintang?!?!?!?!?)
Taxi drivers who wish to pick up or drop of passengers must be members with a sticker, paying an RM150 registration fee plus a monthly fee of RM150 (for Executive Taxis-possibly reduced to Rm120) or RM50 fee (for Budget Taxis). Originally the monthly fees were to be RM180/Rm100 respectively. Apparently, passengers from “non-member” taxis must pay an RM2 fee to be dropped off right at their destination.
Taxi drivers responded by staging two “sit down” protests at KLCC on 27 October and 3 November, refusing to take passengers.
(TRANSIT: We have to wonder how hard it was for the taxi drivers to protest in this manner, refusing to take passengers.)
For more information, read the following articles in the Malay Mail
- Another protest by cabbies outside KLCC
- ‘Marginal relief’ for cabbie drivers (Malay Mail);
- Cabbies protest at KLCC (Malay Mail);
We have to admit, we were blindsided by the news that a concession agreement was signed between KLCC Management and Awana Sutera Travel & Tours. We are also surprised that KLCC is controlling access to what are effectively public taxi stands, located off Jalan Ampang and Jalan P. Ramlee.
While we are unsure about where KLCC property ends and DBKL property begins (since there is a service road between Jalan Ampang and the taxi stands), we are quite sure that the taxi stand on Jalan P. Ramlee is located on public property as it is right on the walkway.
Although the concessionaire promises a more reliable, responsible taxi service, we cannot help but wonder if formalizing the touting behaviour by grating concessions to taxi drivers is the right way to solve the problem. The prices may be fixed and stable, but they are still over-the-top.
We have to wonder why the Commercial Vehicles Licensing Board has permitted concessions instead of enforcing the rules that they are supposed to enforce.
If you have any feedback or comments on the issue of concessions / taxi coupons please share your comment in the space below.
Thanks in advance for your feedback!