Sneak preview of the spanking new Bandar Tasik Selatan bus terminal (Update #1)

Update: Check out additional interior photos of Terminal Bersepadu Selatan (Bandar Tasik Selatan South Integrated Terminal) at this link!

Rendition of Bandar Tasik Selatan's Integrated Transport Terminal

Some new sneak photos on the new Bandar Tasik Selatan’s Integrated Transport Terminal! Will it be like the rendition? What new technology does it offer? How does it tie with the neighbouring stations? More review after the jump.

The terminal, which costs more than half a billion Ringgit (built by Maju and owned by Ministry of Transport), was connected to the present pedestrian bridge that links RapidKL LRT (Sri Petaling line), KTM Komuter (Rawang-Seremban line) and ERL KLIA Transit together, via a new pedestrian bridge (duh…) which entrance is one level higher. There are CCTVs monitoring movements within the bridge.

Bridge linking ERL-KTM-Sri Petaling stations to the new terminal. (TRANSIT Photo)
The bridge is one level away from the original bridge linking KTM, ERL and RapidKL LRT together. (TRANSIT Photo)
Pedestrian bridge that leads to terminal. (TRANSIT Photo)
Inbound commuters are greeted with the sign Terminal Bersepadu Selatan (Southern Integrated Terminal)... what happened to the Integrated Transport Terminal name? (TRANSIT Photo)
The pedestrian bridge links to the lobby area of the terminal. (TheStar photo)

Not far away from the terminal, there is a bus holding area where express buses are supposed to ‘stage’, and wait for entry permission via electronic board that displays the allowed bus numbers. The holding area is connected by entry ramps, which originates from the Besraya and the MRR2 highways.

Ramps to BESRAYA highway viewed from the pedestrian bridge. (TRANSIT Photo)

The main terminal building is consisted of 5 levels. The lobby, which is connected to the pedestrian bridge, is at the third level.

Row of ticket booths; at the far edge there is one counter for wheelchair-friendly user, and two counters for check-in and boarding passes.

From the floor plan, one can see ramps towards passenger drop off area. We wonder why there is no designated pick up area.

Floor plan for Level 3 (terminal's main lobby). Click to enlarge.
Elevator that descends from 3rd floor towards departure lobby on the second floor.

The second floor is the departure lounge, with plenty of seats for disembarking passengers. 1Malaysia lookalike boarding pass kiosks are present at exit gates. In total, there are 21 bus bays.

Floor plan for Level 2 (terminal's departure lounge). Click to enlarge.
View of seats (not plush, but functional) at the departure lounge.
Level 2's bus bay (departure).
A special departure lounge, viewed from the main departure lounge, at Level 2. Probably for 'first class' passengers. The 1Malaysia boarding pass kiosk can be seen here.

The fourth floor is where terminal for outstation taxis, food court and retail spaces are located. Most of the lots are empty, with the exception of a few. It is good if the limited parking bays at Level 3 can be reserved for quick pick ups; the bays can be charged, say RM1 for every 10 minutes. Arriving passengers can quickly access the bays from the nearby lift, and drivers do not have to wait long to find parking spaces that are going to be utilized just for a few minutes.

Third floor plan of the terminal.
Kampung view from inside.

Viewing the surroundings from the glass windows, one can wonder how the station fails to integrate with the nearby residents, especially the Kampung Malaysia Tambahan folks

.

View of surrounding residential towers from a 'mamak' eatery at Level 4. So touchable, and yet so unreachable.
The fourth floor's surau for male. Perhaps the same at the lobby level. The space seems to be incapable of meeting the demand. Be reminded that the two suraus in KL Sentral are tightly packed, especially between 7-8pm.

The first level is at the ground level, and we assume the parking lots available are for staff, and local taxis.

The ground level is where the arrival platforms are located, with 6 island platforms, and 3 bus bays for each platform. Assuming passenger disembarking and luggage unloading will take 5 minutes, the arrival platforms can take in 216 buses per hour, or roughly 15,000 passengers per hour (assuming 70 pax capacity per double deck bus).

Arrival platforms at ground level.

Arriving commuters will have to use the elevators to reach the arrival lounge situated on level 3 (where the main lobby is). The platform nearest to the building is equipped with lifts, and bus drivers with physically-challenged passengers will have to inform the control room to seek clearance to disembark passengers using the platform.

There are two wide billboards with warm 1Malaysia welcoming message for the Prime Minister at the receiving end of the elevators, and at the arrival lounge another big billboard is set to greet the arriving travelers, but this time, surprise surprise, it came from local car manufacturer! So the message must be some sort like this: in the spirit of 1Malaysia, the head of the nation thanks you as a public transport user with this spank new gigantic and sparking white integrated bus terminal, but be reminded that a personal cheap nippy city car is still a real handy tool to get you anywhere once you get out of this station!

Bus bays for buses other than express buses.
Reminds us of the afterthought bus bays in KL Sentral.
No information as to which platform shall one wait for which bus that goes to where and when.

Sadly, that seems to be the message: although the local bus bays are based on sawtooth design, they do not differ much from that of KL Sentral: no proper platform numbers, waiting chairs, fans, and worse of all – no information!

It is assumed that stage bus users will have to wait for buses at the entrance of Bandar Tasik Selatan LRT station.

Usual Bandar Tasik Selatan bus stop scene. (TRANSIT Photo)

Unfortunately, again, there is no adequate waiting area, and no information. The organised traffic flow design that we see in Bandar Tasik Selatan bus terminal is nowhere to be found here – the bus bays can also function as parking, food stall, and pick up and drop off bays.

The 'integrated' part of the terminal is not quite the same outside of the terminal. To jump to KL-bound KTM and LRT platforms from the terminal, one has to cross towards the station gates at the southbound sides first. These transit hassles should have been rectified long time ago. (TRANSIT Photo)
Organised flow of traffic is absent outside of the giant terminal. (TRANSIT Photo)

To conclude, on the plus side, the plush terminal does offer great comfort and convenience to travelers using express buses. It is hoped that the operational cost of the terminal can be managed efficiently, and that the commuters’ ease of movement can be attained, striking a balance between a chaotic ramadhan bazaar and a soulless white elephant. The ticketing counters are well designed, and there are many displays on ticket availability and platform status, and it is hoped that there will be a centralized ticketing agency that can provide such information and purchasing avenue via the web.

On the minus side, integration is still lacking – there is no direct connectivity to the neighbouring residential areas. Even on the present pedestrian walkway, shortcuts to both sides of the KTM and the LRT platforms can improve walkability a lot. The narrow passageway from Bandar Tasik Selatan LRT station to ERL station remains a big minus – physically challenged individuals will still be upset. Integration with stage buses is almost an afterthought – other than the sawtooth platforms, there are no significant difference from the bus bays at KL Sentral.

We have yet to learn more on the proposed similar integrated terminals at Sungai Buloh (for the north) and at Gombak (for the east coast), but we are sure the government could do better by integrating the terminal with the three rail stations, and with special platforms for intercity buses (to satellite cities such as Klang, Shah Alam, Subang Jaya, Bangi etc). TRANSIT has suggested the Expressway Rapid Transit system utilizing express buses for intra-Greater KL travel during peak hours only (compared to BET which rolling stocks sit idle most of the day). This way, interstate travel needs can be streamlined; there will be no need for too many interstate express buses to stretch and diversify its destinations within Klang Valley.

According to the 10th Malaysia Plan, the government owes the rakyat more than one KL-southern region bus terminal. In Greater KL, more terminals need to be built. Expressway Rapid Transit (ERT/BET) terminals can be built along expressways in Greater KL at a fraction of RM570 million without all the bells and whistles.
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8 thoughts on “Sneak preview of the spanking new Bandar Tasik Selatan bus terminal (Update #1)”

  1. “there is no direct connectivity to the neighboring residential areas.”
    Bandar Tasik Selatan bus terminal as the integration of multi public transport should have the service connect to nearby resident areas.

    1. @Jay

      Good point – the big question is, what type of service should be provided? If a shuttle bus service is provided, someone has to pay the costs. If walking links (overhead bridges, walkways) are provided, who will make sure that they are safe & secure? Also, how would we deal with complaints from neighbours about things like people double parking in their areas to use the bus station etc. etc.

      Sometimes it is just easier for a property owner or the government to just pay attention to their own little plot of land and forget about things like permeability, accessibility and connectivity.

      Regards, Moaz for TRANSIT

  2. Selamat Pagi,
    CP Sam, my urban planning designer brother would be back by Christmas for his break from China. If he still insists of procrastinating his assistance, I would write to the several Embassies I am often writing to, just to see if I could tap some relevant guidance and advice on bus transportation. I really do not know how to deal with Prasarana or The Ministry of Transport as an inexperienced and unemployed individual, but for the start, to show my
    patriotism for the country, I would be going all out
    to try my own means to see if I could get reasonable
    help. As you know, in these big countries, namely
    USA, Russia and China, any one large city built within is simply more advanced than Kuala Lumpur in its infrastructures. I am sure we could be able to spot some cities with punctual and affordable bus
    systems meant for their citizens, applicable to our part. Hope to complete my “project” say beginning of the year before going through proper channel in the governmental sectors. As concerned as anyone else, Kt Sam of Taman Bahagia Station.

  3. @Hi Sangup

    There’s a direct link to BESRAYA. I think in the long run, express buses from the south will have to utilize BESRAYA to access the terminal, in order to escape possible traffic congestion around intersection between MRR2-KESAS and the highway leading to Sg Besi PLUS Toll Plaza.

    Furthermore, there is a spacious staging area dubbed as the “bus holding area”.

    But then the traffic signs on ramps leading towards and from the terminal are very confusing for private vehicles – cars to pick up / drop off passengers might run in circles and create traffic havoc.

    Zul for TRANSIT

    1. @Zuraya

      We have no information about short distance intercity bus services. We suggest you contact Terminal Management directly using the following:

      Tel : +603 9057 5804 or +603 9057 5802
      Email : customercare@tbsbts.com.my
      Web: http://www.tbsbts.com.my

      For train service, use KTM Komuter from Bandar Tasik Selatan KTM station to KL Sentral, then switch to the Batu Caves – Port Klang Line which will take you to Shah Alam KTM station. The total fare will be RM3.70 one way.

      Regards, Moaz for TRANSIT

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