Tag Archives: MPK

Haphazard halts are a sign of haphazard planning and policy and organization and management….and especially leadership.

TRANSIT took note of this article in the Star Metro which reminded us how much more needs to be done to improve public transport organization and management in the Klang Valley.

Haphazard halts (The Star Metro,  29 April 2014)

MORE often than not, public buses in the Klang Valley can be seen stopping to pick up passengers willy-nilly, be it by the roadside, along a flyover or even at the junction of a busy main road.

The lack of a proper bus stop or lay-by, does not seem to faze the drivers and the practise has been going on for years.

However, their actions not only contribute to traffic congestion but also pose a threat to life and limb as passengers scramble to board the bus on a busy road.

Continue reading Haphazard halts are a sign of haphazard planning and policy and organization and management….and especially leadership.


Why is the MPK using the North Klang bus terminal for a night market, instead of a bus terminal? And why hasn’t the Selangor Government stepped in?

TRANSIT took note of this interesting and disturbing article about the introduction of a night market at the site of the old North Klang bus terminal, which was closed in late 2007 when Klang Sentral was opened.

The irony, of course, is that the bus area remains closed to buses – despite the fact that most buses that serve Klang town have returned to the North Klang bus terminal area, and Klang residents have called on the MPK to improve amenities and facilities.

What makes it worse is that in 4 years, the Selangor government has not stepped in to improve public transport in Klang, reopening the North Klang bus terminal and introducing new services. In addition, SPAD has not stepped in and resolved the issue, despite entreaties from TRANSIT, who recommended to SPAD that solving the Klang Sentral and North Klang bus terminal issues was the best place for them to get started.

The resolution of the North Klang bus terminal issue is going to be a major factor in any improvement to public transport in the west Klang Valley.

Flea market draws flak (The Star)

Saturday February 18, 2012
Story and photos by ELAN PERUMAL

THE Klang Municipal Council’s decision to approve the Nadi Kota Uptown flea market at the site of the former North Klang bus terminal has not gone down well with traders in the area.

The North Klang bus terminal remains closed, but buses and passengers still gather on Jalan Pos. Image courtesy of The Star.

They feel that the council’s decision to approve the market which operates from 10pm to 4am daily is not a good idea.

The traders said this was because the bus terminal issue had not been resolved yet after the move to Klang Sentral in Meru four years ago. Continue reading Why is the MPK using the North Klang bus terminal for a night market, instead of a bus terminal? And why hasn’t the Selangor Government stepped in?

Klang residents want the council to improve public amenities such as bus stops, phone booths and taxi stands

TRANSIT took note of this interesting article detailing residents complaints about bus stops, phone booths and taxi stands in central Klang.

TRANSIT has always had a soft spot for Klang. We still do not understand why the local government & Selangor Government have allowed the “Royal Town” to become so run-down and disappointing.

The construction of the overhead flyover, the closure of taxi stands and the North Klang bus terminal (forcing buses to either use Klang Sentral or crowd along Jalan POS Bahru), and the construction of a “racetrack” ring road around Klang are all examples of how the town has been pulled apart by “helpful” construction projects that have actually made the city less enjoyable for the people who live there.

FIX ’EM : Klang residents want the council to improve public amenities such as bus stops, phone booths and taxi stands (Streets – NST, 19 August 2011)

KLANG: Residents of Klang are unhappy with how public amenities are being maintained.

Among the amenities are bus stops, telephone booths, as well as taxi stands. There are even complaints that road signs are in need of repair.

Commuters have to stand while waiting for their buses as there is no bench at this bus stop. — Pictures by C. Premananthini, NST

Continue reading Klang residents want the council to improve public amenities such as bus stops, phone booths and taxi stands

TRANSIT’s prediction comes to life. Sadly, Klang is becoming a “pass-through” town

TRANSIT has always had a soft spot for Klang town, despite what people may think. Aside from the food (different options for different people) and the culture, Klang Town is the nearest thing we can find in the Klang Valley to an “urban” town with heritage and cultural traditions.

Certainly there are areas of Kuala Lumpur that are “urban” in the sense that they have pedestrian-scale streets bustling with people. Similar areas can also be found in other towns in the Klang Valley – like Kajang, Petaling Jaya and parts of Ampang.

But none of these areas have the history and independence that Klang does.

And this is why we at TRANSIT have always made an effort to ensure that the urban character and heritage of Klang is retained. Unfortunately, it seems that the Selangor Government and MPK just does not agree. Through their (probably well-meaning) actions, with short term responses to long-term issues, they have managed to hollow out the urban core of North Klang and replace what was once a thriving, pedestrian oriented commercial centre with congestion, poor public transport, and dying businesses.

The worst thing about this is that TRANSIT predicted this would happen years ago, when we first learned of plans to close the North Klang bus terminal and build a flyover through the centre of town. Continue reading TRANSIT’s prediction comes to life. Sadly, Klang is becoming a “pass-through” town

Not another ‘terminal’ fail(ure)

TRANSIT took note of three interesting articles in the past week that have detailed more of the disappointing failures of bus terminals in Malaysia.

We also note that the phrase “epic fail” has become commonly used by people throughout the world (well, at least the online, social-networking world) to described major failures that occur.

Instead of “epic fail” TRANSIT introduces to you the “terminal fail” – terminal in this case referring to the bus terminal as well as the “terminal” state of our bus terminals (and to some extent, our public transport industry).

When a public transport terminal becomes a hypermarket (and the news is reported in the “community announcements” section of a major media outlet, that is a “terminal fail”. When a poorly-located terminal operating since December 2008 still cannot attract customers (after shutting down one major section), that is a “terminal fail”. And when an old, classic and well-located bus terminal cannot find new customers and is in danger of closing down because its future has not been planned for, that too is a “terminal fail.”

So let’s take a look at what is going on, shall we? Continue reading Not another ‘terminal’ fail(ure)

Klang Sentral tenants want better deal. So do public transport users!

TRANSIT took note of this Hotline Story in the Malay Mail which brings back an old issue – Klang Sentral.

Klang Sentral tenants want better deal (Malay Mail, 16 May 2011)
Low passenger count, single entry/exit system irk bus operators
Monday, May 16th, 2011 11:14:00

Where are all the buses? Klang Sentral was supposed to be a busy bus hub. Image courtesy of the Malay Mail.

OUTSTATION bus operators at the Klang Sentral bus terminal in Jalan Meru, which opened in December 2008, are still struggling with low volume of passengers and are upset with the station’s management over the one-entry, one-exit system.

Although the 25 bus operators there have lodged complaints with the management, they claim their pleas have fallen on deaf ears. Continue reading Klang Sentral tenants want better deal. So do public transport users!

Meeting on Klang public transport, 8 pm on 9 April (Update #1)

  • Updated with a summary of the meeting!
  • Updated with comments on how to rescue Klang from being a dead, ‘drive-through’ town!

TRANSIT notes that there will be a meeting of Klang MPs, Klang ADUNs and Klang Municipal Council members regarding Klang public transport:


We hope that residents of Klang will attend the session and come prepared to discuss issues related to Klang Sentral, connections with KL, bus rapid transit, traffic congestion, etc.

For more information about TRANSIT’s proposal, see our Klang proposal here.

Summary of Meeting

It turned out that the meeting, which was chaired by Pandamaran Assemblyman and Exco for Local Government Ronnie Liu was intended to focus more on general issues in Klang, but many people there were concerned about public transport, 1-way streets and businesses closing – and they expressed their concerns loudly and clearly.

Various taxi associations were present at the meeting to express their anger over the tearing down of the taxi stand at Lorong Kupayang recently. Others were angry about Klang Sentral and expressed their frustration about the idea of paying more money to get to the new terminal.

The biggest complaints of the night were reserved for the 1way streets and ongoing construction which had turned the roads in the Central Business District of North Klang (on the north side of the river) into a complete mess.

One commentator described the roads as an F1 circuit!

It is clear that the public transport and urban design problems in Klang are not going to be resolved easily. We can only hope that the wakil rakyat who were present are seriously interested in solving the problem – otherwise, Klang is going to face serious economic decline.

So what went wrong?

Klang’s current problems are directly tied to 3 interesting, somewhat interdependent factors – a town designed for pedestrians, an increasingly mobile automobile using population, and toll expressways.

As the population of Klang town grew, more and more people moved out of the town centre to the surrounding areas. With the presence of the Federal Highway & Old Klang Road, Klang also became an affordable bedroom community for those who might live in Klang and work in KL, Shah Alam or other towns.

More cars, more roads, more cars

The presence of increased volumes of cars did not help. Because the old road ended right in the centre of town, large volumes of traffic were forced into the centre of the town. But the town centre was designed in a grid pattern, for pedestrians rather than cars.

The other problem is that are only two real connections across the Klang river – forcing traffic heading north or south to travel through the town centre.

The presence of the new east-west toll highways did not really help much. Both the KESAS highway and NKVE do not actually reach Klang town – traffic therefore must still use the old road to get to the town centre.

A ‘Drive-Through’ Town

Effectively, Klang became a ‘drive-through’ town, and the government decided to encourage this by introducing 1-way streets to increase traffic flow, rather than trying to find ways to divert the traffic out of the town centre, or reduce the volume of traffic.

The current “F1 circuit’ and the closure of the North Klang Bus Terminal are two examples of this – instead of encouraging pedestrians and public transport to visit the town (using the ‘stop, shop & stay concept‘) , the government has pushed them both away.

Pedestrians are dissuaded by the large numbers of cars and buses and taxis have been pushed out of the town centre by the local council.

In other words, the government made Klang town unwelcome for the people who wanted to be there, and then made it easier for the people who did not want to be there to simply drive through the town.

Despite what you may think, drivers don’t want to ‘stop, shop & stay’ in the town centres. They prefer to go to places where there is free or low-cost parking and lots of space – namely suburban shopping centres.

The result is that local businesses shut down because they cannot be sustained by the drop in the number of shoppers.

So what can be done?

The solution for Klang is actually pretty simple. Return Klang back to the way it was, with real, two-way streets. Improve the pedestrian environment and rebuild Klang town according to universal design principals as much as possible. Finally, build reliable, organized public transport that will bring people back to the town centre.

What about the cars?

Klang will still be a ‘drive-through’ town because of the lack of bridges across the river, as well as being on two major corridors. The Federal Highway-Kota Bridge flyover, once completed, will divert most of the ‘drive through’ traffic from the town area. Bus & taxi lanes, better public transport, and various enhancements to the pedestrian environment will help ensure that the only cars that will be in the town are people who are there to stop, shop and stay.

Updates #44

Updates #44

1. Article: Deputy Transport Minister Lau dies at 68 (The Star) – The Star and other Malaysian media covered the death of Robert Lau Hoi Chew, Sibu MP and Deputy Transport Minister.

Sibu MP and Deputy Transport Minister Robert Lau Hoi Chew leaves behind wife Janet Lau Ung Hie and three children

2. Post: Penang Hill Railway: Selling the family silver? (Anilnetto.com) – Anil Netto explores reports that the mechanical hardware for the Penang Hill Railway may be sold to a funicular railway company in the UK.

3. Info: For those who are curious about the Penang Transport Council – they are finally online! Find out more information at http://ptc.penang.gov.my/ and give suggestions at the Suggestions page.

4. Article: Iris unit gets RM115m Prasarana job (Business Times) – Iris Information Technology Systems Sdn Bhd (IITS) has secured a RM115m contract from Syarikat Prasarana Negara Bhd to design, manufacture, install, test, commission and warranty the automatic fare collection system for the Kelana Jaya light rail transit (LRT) line and Ampang LRT line

5. Event: There will be a meeting of Klang MPs, Klang ADUNs and Klang Municipal Council members regarding Klang public transport:

See the posting and summary here.

6. Letter: Lanes aid public transport service (The Star) – Anwar Mohd Zain responds to an earlier letter about the bus lanes on Jalan Syed Putra

7. Letter: Express bus totally ignored schedule (The Star) – Malcolm from KL writes about a poor experience at Puduraya.

8. Letter: Disclose details of errant taxi drivers (The Star) – Y.S. Chan argues that the CVLB should disclose the details of taxi drivers who receive summonses as part of the campaign that began 8 February 2010.

9. Letter: KTM Komuter needs improvement (NST) – Samuel Yesuiah of Seremban comments on KTM Komuter service.

10. Article:Sg. Besi Airport redevelopment (Malay Mail) – redevelopment of the Sg. Besi airport will also include ERL and KTM Komuter stations.

Klang: Fallout over demolition of Klang taxi stand?

TRANSIT took note of the following articles which discuss the frustration over the demolition of the Klang taxi stand.

The issues with the Klang taxi stand relate to the issues of public transport in general. Poorly-regulated and poorly-managed service combined with the local council’s intent to push for the movement of services to Klang Sentral, and public transport users end up dealing with the frustations.


What is more unfortunate is that there still is no public transport masterplan for the Klang area that might help rescue Klang Sentral from its moribund state, and help reorganize public transport in the area to reduce the number of cars on the roads.

This issue is going to continue on until someone steps up and tries to fix the Klang Sentral issue. But we do not know who is going to step up.

More trouble at Klang Sentral

TRANSIT takes note of this article, an update on the mostly forgotten Klang Sentral bus terminal.

Poor business takes its toll on traders (Streets – NST)
R. Anbu

The food station closed down after operating for only seven months as its operator had refused to sign a tenancy agreement with the management of Klang Sentral bus terminal. Image courtesy of Streets-NST.

KLANG: Barely a year after the controversial Klang Sentral bus terminal was opened, many retail outlets there are vacant as shopkeepers have packed up and left due to poor business and high rentals.

There are 38 retail outlets in Terminal A and of these, 11 outlets are vacant, with most retailers closing shop after only a few months.

The food court, or “food station”, which is located on the first floor of Terminal A, also closed down after operating for only seven months.

The food station operator was only given a day’s notice to vacate.

A notice dated July 24 last year, which was pasted on the main glass door by NPO Management, the operator of Klang Sentral bus terminal, stated that the food station would be closed the next day, July 25.

The notice stated that NPO Management had decided to close down the food station as the operator had refused to sign a tenancy agreement with them.

The notice added that NPO Management could not afford to suffer further financial losses.

Charmaine Lim, director of the Titijaya Group of Companies of which NPO Management is a subsidiary, said the company was considering other plans for the food station.

“We have other plans for the place allocated for the food court. We may not reopen the outlet for the sale of food and beverages but we are seriously considering other businesses so that the public can have a variety when they patronise these outlets,” she said.

Most of the traders at Terminal A complained that business was bad and it was hard for them to earn enough to pay for the rental of their outlets.

Business is slow at the passengers waiting lounge. Image courtesy of Streets - NST.

“Very few people patronise our shop which sells various kinds of souvenir items. We only see a crowd on weekends and public holidays,” said Mohd Izwan Marjan, 29, an employee at one of the outlets.

Izwan said the operator should lower the rentals as the outlets were finding it hard to make a profit, resulting in many of them being forced to close down.

Another retailer, who wished to remain anonymous, said although the operator had given some discounts in the rentals, they were not enough.

“There is insufficient business. The operator should reduce the rental. They can always review it when more passengers make use of the terminal and there is more business for us,” he said.

He is also unhappy as traders near the passengers waiting area are now selling the same type of food and drinks although they were earlier told that each trader would only sell a particular type of food or drink.

Lim, meanwhile, said the management empathised with the plight of the retailers and had reduced the rental by 40 per cent.

“When the number of passengers at the terminal picks up, the traders should be able to overcome their problems,” she said.

[TRANSIT: And what plans exist to make this happen? Using the ‘power’ of the CVLB?]

The RM12 million Klang Sentral complex in Jalan Meru is located 10km away from Klang town.

It is a build-operate-transfer project and the developer was given a 30-year concession to operate the bus and taxi terminals after which it will be handed over to the Klang Municipal Council.

It is part of a RM300 million commercial hub developed by NPO Development on a 33.2ha freehold land.

The little-used Klang Sentral opened its doors in November 2008 and has been the subject of controversy as many residents in Klang complained it was too far from the town centre.

Most bus operators have refused to use Klang Sentral because of its poor location and the lack of passengers. Many said the location of the terminal had added to their operational costs.


What is truly sad here is that no one is coming up with any solutions to improve the current situation. The customers are in Klang, specifically in North Klang, not Bandar Meru Raya (which is where Klang Sentral is).

Even the massive congestion in the town because of the construction of the flyover has not deterred the bus companies or the customers.

It is truly sad that no one in the government has come up with any solutions for the Klang Sentral problem. Where is the NKRA in the face of this sad and disappointing example of how not to plan public transport?

TRANSIT has suggested that a bus-rapid transit (BRT) system be introduced to Klang, with a north-south corridor that would quickly link Klang town to Klang Sentral in the north and Bukit Tinggi in the south, with 3 east-west corridors linking Klang to KL (along the NKVE, Federal Highway and KESAS).

Implementing the BRT for Klang would bring life back to Klang Sentral, turning it into a popular hub for intercity express buses and rural mini-buses and outstation taxies.

But if the governments do not start working together, Klang Sentral will become a permanent white elephant and the traders will lose the most.

Minister of Transport Ong Tee Keat, please step up and do something about Klang Sentral.